What the work may include
A complete, bounded discovery cycle.
- Fit and risk screen, working charter, and kickoff
- Interviews and consensual observation of the current work
- Workflow, ownership, tool, and license maps
- A practical baseline and ranked improvement opportunities
- A low-risk proof of concept when a build is justified
- User testing, an SOP, training, rollback guidance, and handoff
- A short impact report plus access removal and data closeout